Articles
How to Build Trust and Engage Teams
by Mary MacPherson
How can leaders build trust and truly engage their teams? In this masterclass, Mary MacPherson, Group Director of Customer Strategy and Culture at Bank of Ireland, shares the principles and practices that have helped her cultivate high-performing, trusted teams over a 20-year career. From generosity and honesty to letting go of ego, Mary shares powerful leadership lessons for every stage of your journey.
Effectively Build and Lead Remote Teams
by Anne Stevens
How can leaders successfully build and manage remote teams across different locations and cultures? In this masterclass, Anne Stevens, Director of UX at AstraZeneca, shares her experience of leading a global UX team spanning the UK and India. From recruitment and onboarding to day-to-day management, Anne offers practical insights on communication, cultural awareness, and fostering connection across time zones, helping leaders create engaged and high-performing remote teams.
Build Resilience as a Design Leader
by Venessa Bennett
How can design leaders build resilience in the face of constant change and uncertainty? In this masterclass, Venessa Bennett draws on over 15 years of experience to share practical strategies for staying grounded, supporting your team, and navigating difficult moments with confidence. From building internal networks and external support systems to staying connected to your core values, Venessa offers honest, actionable advice for leading through challenging times.
Finding Your Voice in High-Stake Meetings
with Ruth Gamble
How can leaders speak up with confidence in high-stakes meetings? In this masterclass, Ruth Gamble, Head of Consumer Experience at Deliveroo, shares her own journey navigating senior leadership conversations in tech. From mindset shifts and body language to practical frameworks for clear communication, Ruth offers honest, real-world advice for building confidence and helping others do the same.
How to Show ROI of Design as a Leader
with Sandra Gonzalez
How do you prove the return on investment of UX and design? In this masterclass, Sandra Gonzalez, Founder and Director at UX for Change, shares practical strategies for demonstrating value to senior stakeholders. From her early entrepreneurial experiments to influencing board-level conversations, Sandra unpacks how to speak the language of business, track impact meaningfully, and use creativity to help leaders understand and invest in design.
with Remya Ramesh
How do you lead through difficult organisational change with empathy and strength? In this masterclass, design leader Remya Ramesh reflects on one of the hardest experiences of her career - managing redundancies and team transitions. With emotional honesty and practical insight, she shares how to lead with clarity even when certainty is out of reach, care for people and yourself in equal measure, and build the emotional resilience needed to face tough decisions.